An order management system (OMS) is the digital solution that facilitates enterprises to manage sales orders from point of receipt through shipment execution.
It integrates order details across different sales touchpoints to deliver comprehensive visibility into fulfillment information throughout the entire journey.
An OMS enables retailers handle the end-to-end order order management system journey productively, from the time a client submits an order to its timely completion and necessary return.
It simplifies inventory management by delivering accurate data on inventory amounts and order information, empowering organizations to improve their delivery practices and boost customer service.
An effective OMS combines with other organizational systems like ecommerce platforms, oms inventory management systems, financial software, and shipping carriers to support a seamless order fulfillment operation from beginning oms to end.